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Whether you have a question about a pool table, need help choosing the right massage chair, or want to check on an order.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We want you to love your purchase. If something is not the right fit for your game room or home, please contact our team and we will walk you through the return or exchange process.
What if my item arrives damaged?
Larger items like pool tables, poker tables, and theater seating are carefully packaged, but damage can occasionally happen in transit. Contact us right away with photos and we will work to make it right as quickly as possible.
How do I choose the right golf simulator for my space?
Room dimensions, ceiling height, and your budget all play a role in selecting the best golf simulator setup. Send us your space measurements and we will help you find the right match for your home.
Do massage chairs require assembly?
Most massage chairs arrive with minimal assembly required, often just attaching a few components. Each product listing includes specific setup details so you know exactly what to expect.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Quick Responses
Our team responds to every inquiry within 24 hours during business days.
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Your payment and personal information are protected with industry-standard encryption at every step.
Free Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
Family-Owned Service
Owned and operated by Prestige Home Leisure, we treat every customer like part of the family.
